Go the extra mile, worry-free with VIDA's extended battery warranty plan for 5 years and/or 60,000 kms
3+2 year
protection
Complete coverage of both
failure and performance
Hassle-free transfer
of ownership
Benefits Of VIDA Battery+
All Inclusive Plan
Get complete coverage not only when the battery fails but also when the performance degrades by more than 30%.
Comprehansive Coverage
Avail complete coverage of battery replacement and labour costs. You’re covered against all expenses.
High Resale Value
Enjoy a higher resale value, as the warranty is fully transferable to the new owner
5 Years Coverage For Your Peace Of Mind
Ride worry-free. The Battery+ plan provides complete coverage for your VIDA Electric Scooters battery for 5 years or 60,000 km.
Availing Benefits
The claims journey is effortless and efficient. Read below to know how to go about it:
Visit any VIDA Authorised service centre in India and carry your policy document.
Get the battery tested; our service technicians will be happy to assist you with this.
If battery failure or degradation is found, get a replacement or repair done easily.
Frequently Asked Questions
What are the key features of Extended Warranty?
Add to your peace of mind with the VIDA Battery+ Plan:
- Covers the cost of battery replacements.
- Offers up to 60,000 km of worry-free ownership.
- Adds to the resale value with transferable coverage.
- Labour charges are fully covered.
What is the Extended Warranty plan?
The VIDA Battery+ is an extended warranty that acts as your backup shield, offering hassle-free repairs or replacements if your battery underperforms. It adds 2 years to your existing 3-year standard warranty, giving you a total of 5 years of coverage on the VIDA V2 Electric Scooter.
What is the coverage period of the Extended Warranty?
The VIDA Battery+ Plan provides an additional 2 years of coverage beyond the standard 3-year warranty. However, the exact number of additional years can vary depending on the specific policy offered by the dealership where you purchase your VIDA V2 Electric Scooter.
What is covered in the EV battery warranty?
The battery warranty covers defects in materials or workmanship and ensures protection if battery performance drops below 70% capacity. If these conditions are met, the battery will be repaired or replaced under warranty. It also covers any operational faults affecting the battery’s performance.
What is not covered under the Extended Warranty plan?
The following are not covered under the VIDA Battery+ Plan
- Physical damage: Any damage caused by external physical impact is not covered.
- Negligence: Issues arising from improper use or maintenance are excluded
- Modifications: Unauthorized modifications void the warranty.
- Accidents: Damage from accidents is not part of the plan.
- Natural disasters: Fire, flooding, or damages from similar events are not covered.
- Preventable issues: Anything preventable or outside manufacturing defects isn’t included.
Please refer to the VIDA Battery+ Terms & Conditions for more details.
Is the Extended Warranty transferable?
Yes, the VIDA Battery+ Plan is fully transferable if you decide to sell your VIDA V2 Electric Scooter. To transfer the warranty, visit any VIDA-authorized service centre with the policy document.
How can I claim the Extended Warranty?
It’s simple. Just head to an authorised VIDA service centre with your warranty certificate. If your issue falls under the warranty, the team will handle everything, including coordinating with Acko to get your claim processed.
Where can I buy the Extended Warranty from?
You can buy the VIDA Battery+ Plan at select VIDA-authorized dealerships or through Acko, ensuring flexibility and convenience.
When can I buy the Extended Warranty?
You can secure this extra protection within 180 days of your purchase or before covering 25,000 km on your VIDA V2 Electric Scooter. Visit your nearest VIDA dealership to learn more.